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Richfield, Ohio – October 18, 2017 – National Interstate Insurance Company (“National Interstate”), a specialty property and casualty insurer, announced today that it has been recognized as an honoree for the Smart Business’s 2017 Customer Service Awards. Smart Business’s customer service awards recognize those companies who have demonstrated superior customer service in the business world.

“Every day brings new challenges, though our mission is consistent –create exceptional customer experiences,” said Terri Johnson, National Interstate’s Vice President of Customer Service and Quality Assurance. “To do that, we design and support teams that are passionate about bringing to reality our motto, ‘An Insurance Experience Built Around You.’”

National Interstate was nominated for the award by SueAnn Naso, President of Staffing Solutions Enterprises. “National Interstate’s level of dedication and commitment to both internal and external customer service is exemplary,” said Naso. “We are pleased to have the honor of nominating National Interstate for their outstanding service and are excited to see them receive this distinguished award.”

To learn more about National Interstate’s career opportunities, please contact Andrea Herbst-Hauser at or 800-929-1500 x5729, or visit For more information about the products and services we offer primarily to the transportation industry, visit


About National Interstate

An Insurance Experience Built Around You

National Interstate Insurance Company offers insurance products and services, including alternative risk transfer programs, focused on the transportation industry. We provide insurance solutions that address the unique needs of our customers, which include passenger, moving and storage, and truck transportation companies. National Interstate and its insurance subsidiaries, Vanliner Insurance Company and Triumphe Casualty Company, are rated “A” (Excellent) by A.M. Best Company. Founded in 1989, we are headquartered in Richfield, Ohio with operations in Kapolei, Hawaii and Fenton, Missouri.

National Interstate is a member of Great American Insurance Group. The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG). AFG’s common stock is listed and traded on the New York Stock Exchange under the symbol AFG.


Amanda Genther, Media Relations
National Interstate Insurance Company| 330-523-5482