Privacy Policy
National Interstate Insurance Company and its subsidiaries and affiliates (collectively "National Interstate" and referred to in this notice as "us", "we", and/or "our") believe in protecting the confidentiality and security of information we receive about our customers. The following describes our privacy policy and how we treat the information we receive about our customers.
Collection and Use of Customer Information
We collect, retain, and utilize information about customers to operate our business and to make products, services and other opportunities available to those customers. We obtain this information ("Information") about customers from a variety of sources, including but not limited to:
How We Protect Information
We currently incorporate a system of passwords and other appropriate physical, electronic, and procedural safeguards to protect against unauthorized access to potentially private Information. We educate our employees about the terms of this privacy notice and the importance of confidentiality and customer privacy. Employees who gain unauthorized access or who otherwise violate our privacy policy are subject to disciplinary action up to and including termination.
Information Disclosure
Generally, we will not disclose information to any external organization. However, we may share Information about current or former customers under the following circumstances:
Access to and Correction of Information
Generally, upon a customer's written request, we will make available Information for the customer's review. Information collected in connection with, or in anticipation of any claim or legal proceeding will not be made available. If a customer notifies us that the Information is incorrect, we will review the Information. If we agree, we will correct our records. If we do not agree, the customer may submit a short statement of dispute, which we will include in any further disclosure of Information.
How to Contact Us:
Attn: Customer Service
National Interstate Insurance Company
3250 Interstate Drive
Richfield, OH 44286-9000