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National Interstate Products

Ambulance

Bus

Crane, Rigging, Heavy Haul and Specialized Carriers

Demolition

Energy

Forestry

Limousine

NEMT and Paratransit

Tow Truck

Truck

Waste

Vanliner Products

Last Mile

Moving and Storage

Hawaii & Alaska

GENERAL COMMERCIAL & TRANSPORTATION

Openroad Insurance

Collector Car

Learn About All Our Offerings

Expertise

We do more than deliver great transportation insurance. Our trusted team is stacked with product design, claims and loss control professionals who use their in-depth knowledge and thought leadership to help advance the industry - and our customers' outcomes.

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How We Do More

Insurance is a top expense for most commercial companies. It shouldn't be a top frustration too. We work hard every day to shift that paradigm.…

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Creative Solutions

We understand that no two businesses are the same. That's why we offer a wide range of creative insurance solutions and products designed to…

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Claims

National Interstate Insurance claims experts ensure fair, efficient resolutions for transportation and workers' compensation claims

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Loss Control

Protect your business and improve your bottom line with tailored loss control solutions from our experienced team of professionals.

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Telematics

Unlock the full potential of telematics by integrating real-time driver data with our insights and expertise to help lower your insurance costs.

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Claims

Claims

WHEN EXPERIENCE MATTERS MOST

To successfully navigate the challenges presented by commercial transportation claims and litigation, you need an experienced team behind you. However, not all insurance carriers are created equal.

National Interstate and Vanliner stand apart with our team of seasoned auto and workers' compensation claims professionals who employ deep industry knowledge and innovative strategies to address the unique challenges faced by our insureds. Our top priority is to protect your company as we fight for you to achieve fair, equitable and cost-effective resolutions that get you back to business as usual.

Our Expertise

We adjust hundreds of millions of dollars in commercial transportation and workers compensation claims each year and know how to deliver strategic and efficient advantages related to:

 

  • Auto Liability
  • Physical Damage
  • Cargo
  • Property
  • General Liability
  • Workers' Compensation

Our Claims Formula For Success

 

 

Customer Focused Experience

Our claims professionals are dedicated to ensuring a seamless experience no matter the size of the claim. We prioritize transparent communication throughout the claims process. You can easily check claim updates and reports anytime through NAV I.Q., our easy-to-use online portal for customers and agents.

   
 

The Right Claims In The Right Hands

You can count on your claim to be handled quickly by a team of experts who understand your industry, jurisdiction, exposure, and type of claim. Our specialized support teams provide deep knowledge and maintain industry relationships resulting in enhanced cost containment and customer service. 

   
 

Tools to Get You Back To Work Fast

We've developed a comprehensive, nation-wide network of experts in fields ranging from subrogation and recovery, repair shops with expedited part sourcing, fraud investigations, adjusters with jurisdiction expertise, managed care programs, and a 24/7 catastrophic response team.

 

When Experience Matters Most

Our specialized claims support teams have a deep understanding your industry, jurisdiction, exposure, and type of claim. Their expertise has proven to result in enhanced cost containment and customer service, which boosts your claims experience and bottom line.

In Their Own Words

Listen to our insureds, producers, and corporate leaders explain how our approach to claims management makes a difference in today's challenging claims environment.

Claims Management - When Industry Experience Matters Most Video

Our Claims Experience In Action

We have found the claims management services at National Interstate to be extraordinary!

“The claims team is quick and efficient, with a keen eye for the bottom line. And, the service my company received made a bad situation bearable.”
Doug Anderson Anderson Coach and Travel

The Claims Resources of a Mega Insurance Provider, With A Personalized Hometown Touch!

"National Interstate’s claims department provides the resources of a mega insurance provider, while offering the personalized touch of a small, hometown office. While working through a claim, insureds have access to individuals at all levels of the company, which helps in the collaborative effort to resolve claims quickly and efficiently."
Matthew Wengert Rollet Brothers Trucking Co., Inc.

Committed Claims Handling

National Interstate provides its very best on each claim; other carriers process the paperwork, pay the invoices, and move on, but National Interstate is committed to achieving the best outcome no matter the size of the claim.
Brian Silbernagel Morrow Equipment Company LLC

ARTICLES AND RESOURCES

Read more from our team about best practices, industry insights and relevant program information.

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EARLY CLAIMS REPORTING: BETTER OUTCOMES FOR COMMERCIAL CLAIMS

In today's fast‑moving legal environment, early claims reporting is critical for managing commercial insurance claims and improving outcomes.

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SAFR: LOWERING YOUR CLAIM FREQUENCY AND SEVERITY

Lower your claim frequency severity with SAFR - the easy-to-remember defensive driving method.

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LEVERAGING TELEMATICS DATA TO ENRICH YOUR SAFETY PROGRAMS 

Telematics data has revolutionized the way companies manage their fleets, providing unprecedented insights into vehicle performance and driver…

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Need to Report a Claim?

Quickly connect with our experts to file your claim and begin working towards a resolution.

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AN INSURANCE EXPERIENCE BUILT AROUND YOU®

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