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National Interstate Products

Truck

Crane, Rigging and Specialized Carriers

Energy

Tow Truck

Waste

Bus

Limousine

Ambulance

NEMT and Paratransit

Vanliner Products

Moving and Storage

Last Mile

Hawaii & Alaska

GENERAL COMMERCIAL & TRANSPORTATION

Learn About All Our Offerings

Expertise

We do more than deliver great transportation insurance. Our trusted team is stacked with product design, claims and loss control professionals who use their in-depth knowledge and thought leadership to help advance the industry - and our customers' outcomes.

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How We Do More

Insurance is a top expense for most commercial companies. It shouldn't be a top frustration too. We work hard every day to shift that paradigm.…

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Creative Solutions

We understand that no two businesses are the same. That's why we offer a wide range of products designed to cater to your specific insurance…

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Claims

To successfully navigate the challenges presented by commercial transportation claims and litigation, you need an experienced team behind you. And…

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Loss Control

Effective risk management is critical to ensuring the success of your business. Our loss control team uses a proactive and collaborative approach,…

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Report a Claim

Report a Claim

Connect with our experts to navigate your claim

To report a new claim, provide additional information or check on an open claim, contact our team of experienced claims specialists -available 24-hours a day, 7 days a week. Please report catastrophic claims via phone.

National Interstate:
Phone: 800-929-0870
Email: newclaims@natl.com 

Vanliner:
Phone:  800-325-3619
Email: claims@vanliner.com

National Interstate Hawaii Office:
Phone: 800-316-9167
Email:  hawaii.claims@natl.com

What do I need to report a claim?

  1. Your name
  2. Your contact information (address, phone number and email)
  3. Your connection to the claim: policyholder, the agent, injured party, etc.
  4. Your policy number (as available)
  5. The type of loss – auto, general liability, workers comp, etc.
  6. Incident details

Other contacts

Workers' Compensation Claims

Electronic Billing Information
Medical providers can submit bills directly through our electronic billing system, WCEDI. 

For more information, contact Careworks at 877-659-0952 or NIVLBillSubmit@careworks.com.

New York Workers’ Compensation Direct Deposit Authorization Form
In accordance with 12 NYCRR §300.26 you have the right to receive Workers’ Compensation benefits by direct deposit or mail. Benefits will automatically be delivered by U.S. Mail unless you elect direct deposit. To enroll in direct deposit, download and complete the direct deposit form and email or mail your request to:

National Interstate:                                                    Vanliner:
Email: claims.compliance@natl.com                       Email: VLclaimsops@vanliner.com
Mail: National Interstate Insurance                           Mail:  Vanliner Insurance Company
          P.O. Box 521                                                                 3250 Interstate Drive
          Richfield, OH 44286                                                    Richfield, OH 44286
         
          

 



 

 


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